40 Years in business. Look how far we have come!
Walnut Medical Services started out as a small home medical equipment company located at 504 Main St. in Downtown Johnstown back in 1984. The intention was to provide patients with quality equipment and most importantly quality service and care to allow them to be in the comfort of their own home during their health battles. This still rings true today. Thanks to the hard working and dedicated staff that started the company and the staff members who have come and gone over the last 40 years who built the foundation for service to our patients, we are still here doing our best at caring for your health at home.
Walnut Medical has changed a lot of the last 40 years. We moved to 226 Main St. in Downtown Johnstown in 1994 and the main office is still located there today. We opened branch offices in Bedford and Richland that are still open today to serve patients in those areas. We have had offices in Indiana, Lewistown, Boswell, Ebensburg, and Windber.
The industry has changed a lot over the last 40 years. In the last 10 years across the nation there is 60% less home care companies like Walnut Medical Services. We had to adapt and change over the years to meet the challenges that have come our way. What many do not realize is we cannot set our prices, most of our business is insurance based and what we get paid is set by Medicare guidelines and what other insurances decide to pay. We have found a way with the help of strong, smart leadership at the top, to the dedicated staff who built our quality reputation in the community, with hospitals and other referral sources.
The Covid-19 pandemic challenged our staff in ways never seen before in history. The staff worked day and night getting oxygen equipment to patients in and out of the hospital. We NEVER closed the doors to our patients not for even one day! The phones were always answered by a real staff person and we came together as a company like never before.
The dedication and love for the job that our staff has, shows in the longevity many of them have:
Purchasing Manager 35 years CEO 33 years Accounts Receivable 30 years
Daily Operations Coordinator 28 years Branch Manager 20 years Sales Manager 20 years
Head of Respiratory 15 years Billing Manager 15 years Service tech 20 years
Numerous billing, CSR and delivery staff who have been here for 10 to 20 years providing service to our patients.
You will have a hard time finding another homecare company anywhere with more experience than Walnut Medical Services.
Most importantly we are here celebrating our 4oth year because of our staff, patients, their families and friends, who “ASK 4 Walnut” when at the hospital or doctors office. We would not be here without you.
Thank you to all of you and we look forward serving the people our West Central PA for another 40 years!